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Tickets once sold cannot be exchanged, cancelled or refunded.
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Payment Methods
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TicketNew accepts MasterCard and Visa. At present we don't accept debit cards but
are working on providing you with the convenience in the near future. TicketNew
does not offer any refunds or exchanges of tickets purchased on TicketNew website
or via phone. In addition, tickets purchased through TicketNew will be subject to
a non-refundable per-ticket convenience charge. Before purchasing your tickets we
insist you to confirm the title, time and location of the movie you wish to see.
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TicketNew will place an order for your tickets in our ticketing system, reducing
the number of seats available for the chosen show time. While this allows us to
provide our customers with the clear benefit of guaranteed seats, it prevents TicketNew
and our event partners from reselling tickets in the event you do not attend your
chosen show time.
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The Credit Card needs to be presented at the counter at the time of collection of
the ticket(s).
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Please read the online and email confirmation pages carefully, as they provide you
with important information about retrieving your tickets that may be unique to your
chosen event. The confirmation pages and email have your confirmation number. Just
take your confirmation number with you to the venue along with a photo id and the
credit card used for the booking.
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We respect the privacy of our users and the importance of the information they entrust
to us. We may collect personal information that can identify you, such as your name
and email address. We may combine the personal information that we receive from
different sources.
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Information we collect
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We also may collect other types of information in the following ways when you visit
our website:
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• Our server logs automatically collect information, such as your IP address, your
browser type and language, and the date and time of your visit, which helps us track
users’ movements around our site and understand trends.
• We may assign your computer one or more cookies which may collect information
to facilitate access to our website and to personalize your online experience.
• We may use standard Internet tools, which collect information that tracks your
use of our website and enables us to customize our services and advertisements.
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Information others may collect
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We may allow third-party advertising companies or ad networks to display advertisements
on our websites. We do not provide any personal information to these companies.
If you post information about yourself or others, or communicate with others using
our website, please note that we cannot control who reads your postings or what
they do with the information you provide. We encourage you to use caution in posting
personal information.
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With whom we may share information we collect
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We will not share your personal information with others except as indicated below,
or except when we inform you in advance and give you the opportunity to opt out.
We may share personal information with
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Event providers, such as the venues, event managers, promoters and others who are
involved in, produce or bring you events. • Service providers, such as credit-card
payment processors, performing services on our behalf. • Other businesses with which
we partner or which we carefully select to offer you products, services, and promotions
through our website or offline. • Other third parties in limited circumstances,
such as complying with legal requirements, preventing fraud, and protecting the
safety of our users.
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Security
We take appropriate security measures to help safeguard personal information
from unauthorized access, alteration, or disclosure.
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Purchase policy
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Our goal at TicketNew.com is to make your purchasing experience easy, efficient
and equitable, so we can get you on your way to live events as quickly as possible.
The following purchase policies are designed to ensure your satisfaction and understanding
of the purchase process on Ticketnew.com. This Purchase Policy is subject to,
and incorporates by this reference, the Terms of Use. Each ticket that you purchase
is a license to attend a particular event, and is subject to the additional terms
set forth on that ticket.
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Payment Methods
TicketNew accepts Visa and MasterCard credit cards only.
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Who You Are Buying From
TicketNew acts as the agent to those who are promoting or otherwise providing
the events for which you purchase tickets, such as venues, teams and event promoters.
TicketNew generally is just a services provider with respect to the sale.
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Pricing and Availability
TicketNew sells tickets on behalf of promoters, teams, bands and venues,
which means TicketNew does not set the ticket prices or determine seating locations,
except under limited circumstances on TicketNew. Most distribution points generally
access the same ticketing system and inventory. Therefore, tickets for popular events
may sell out quickly. Occasionally, additional tickets may be available prior to
the event. However, TicketNew does not control this inventory or its availability.
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Order Confirmation
If you do not receive a confirmation number (in the form of a confirmation
page or email) after submitting payment information, or if you experience an error
message or service interruption after submitting payment information, it is your
responsibility to confirm with us whether or not your order has been placed. Only
you may be aware of any problems that may occur during the purchase process. TicketNew
will not be responsible for losses (monetary or otherwise) if you assume that an
order was not placed because you failed to receive confirmation.
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Cancelled and Postponed Events
Tickets to Canceled/Postponed Events will not be refund by TicketNew
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Refunds and Exchanges
Before purchasing tickets, carefully review your event and seat selection.
Policies set forth by our clients, including venues, teams and theaters, generally
prohibit TicketNew from issuing exchanges or refunds after a ticket has been purchased
or for lost, stolen, damaged or destroyed tickets.
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Billing Information Verification Orders
are processed only after a billing address, and other billing information,
has been verified. If, we receive incorrect billing or credit card account information
for a ticket order that can delay processing and delivery. In these cases, TicketNew
customer service will attempt to contact you, using the information provided at
the time of purchase. If TicketNew is unable to reach you after its initial attempt,
TicketNew may cancel your order and may sell your tickets to another customer without
further notice.
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Permitted Use
You agree that you are only authorized to visit, view and to retain a copy
of pages of this Site for your own personal use, and that you shall not duplicate,
download, publish, modify or otherwise distribute the material on this Site for
any purpose other than to review event and promotional information, for personal
use, or to purchase tickets or merchandise, unless otherwise specifically authorized
by TicketNew to do so. You also agree not to deep-link to the site for any purpose,
unless specifically authorized by TicketNew to do so or unless deep-linking to TicketNew
pages where you have posted tickets for sale. The content and software on this Site
is the property of TicketNew and/or its suppliers.
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Access and Interference
You agree that you will not use any robot, spider or other automatic device,
process or means to access the Site. Nor shall you use any manual process to monitor
or copy our web pages or the content contained thereon or for any other unauthorized
purpose without our prior expressed written permission. You agree that you will
not use any device, software or routine that interferes with the proper working
of the Site nor shall you attempt to interfere with the proper working of the Site.
You agree that you will not take any action that imposes an unreasonable or disproportionately
large load on our infrastructure. You agree that you will not access, reload or
"refresh" transactional event or ticketing pages, or make any other request to transactional
servers, more than once during any three second interval. You agree that you will
not copy, reproduce, alter, modify, create derivative works, or publicly display
any content (except for your own personal, non-commercial use) from the Site without
the prior expressed written permission of TicketNew.
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TicketNew is not required to provide any refund to you if it exercises any of its
rights or remedies because you have violated these Terms or any of TicketNew's rights.
Additionally, we reserve the right, in our sole discretion, to modify, suspend or
discontinue any part of this Site at any time, with or without notice to you. We
also reserve the right, in our sole discretion, to impose limits on certain features
and services and to restrict access to any part or to the entire Site without notice
to you. We shall not be liable to you or any third party for any claim or cause
of action arising out of our exercise of the foregoing rights.
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Disclaimer
TicketNew does not promise that the site will be error-free, uninterrupted,
or that it will provide specific results from use of the site or any content, search
or link on it. The site and its content are delivered on an "as-is" and "as-available"
basis. TicketNew cannot ensure that files you download from the site will be free
of viruses or contamination or destructive features. TicketNew disclaims all warranties,
express or implied, including also any implied warranties of merchantability and
fitness for a particular purpose. TicketNew will not be liable for any damages of
any kind arising from the use of this site, including without limitation, direct,
indirect, incidental, and punitive and consequential damages. TicketNew makes no
guarantee of any specific result from use of this site or use of the TicketNew services.
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TicketNew disclaims any and all liability for the acts, omissions and conduct of
any third party users, TicketNew users, advertisers and/or sponsors on the site,
in connection with the TicketNew service or otherwise related to your use of the
site and/or the TicketNew service. TicketNew is not responsible for the products,
services, actions or failure to act of any venue, performer, promoter or other third
party in connection with or referenced on the site.
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